Frequently Asked Questions

Moving out, storing your things, or planning ahead for next term can feel stressful — but it doesn’t have to be.
We’ve put together the answers to the most common questions students ask about our storage service, from how long you can store for to how collection and delivery works. If you can’t find what you’re looking for, just get in touch and we’ll be happy to help.

We provide you with FREE packing materials. Boxes and tape are included in all of our storage packages. Once your order has been confirmed these will be shipped out to you in advance, prior to your collection / pick up date.

A typically sized order for one person, is what we call a 5+3.  5 boxes and 3 non-boxed items like bags/suitcases, TV’s, clothing/shoe racks etc. An order of this size is covered by our most popular Package 2.

No — our storage packages include FREE door-step collection. Our team do all of the heavy lifting for you.

You can store nearly anything as long as it’s not hazardous, perishable, or illegal. Prohibited items include:

Some items you cannot store:

  • Flammables, liquids / gels and explosives

  • Food and other perishable goods

  • Illegal or unauthorised goods

Yes absolutely — your belongings will be stored in one of our fully secured storage facilities, monitored 24 hours a day.